Responsible Gaming

Our Commitment to Safe Play

At 78abc, we believe that gambling should always be an enjoyable leisure activity — never a source of financial hardship or personal distress. As Bangladesh's trusted online casino and sports betting platform, we have built our responsible gaming programme around a straightforward principle: every player deserves the tools and information needed to make informed decisions about their gambling.

Our responsible gaming framework covers four core areas: age verification to prevent underage gambling, financial controls to protect your budget, time management features to keep your sessions healthy, and self-exclusion options for players who feel they need a longer break. These are not optional add-ons — they are integral to how 78abc operates. We serve players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and all regions of Bangladesh, and we take our duty of care seriously in every city and district we reach.

If you feel that gambling is beginning to affect your finances, relationships, mental health, or daily routine, please use the tools described on this page or contact our support team directly. You are not alone, and help is always available.

21+ Age Restriction Policy

78abc strictly enforces a minimum age of 21 years for all players. This is not merely a guideline — it is a firm policy backed by mandatory identity verification. Every new account created on the 78abc platform is subject to age and identity checks before any deposit or wagering activity is permitted. We reserve the right to request additional documentation at any point, and any account found to belong to a person under 21 will be permanently suspended and any winnings forfeited.

Parents and guardians in Bangladesh are encouraged to use parental control software to prevent minors from accessing gambling websites. If you suspect that a minor is using your 78abc account, please contact [email protected] immediately so we can take appropriate action.

Deposit Limits

78abc provides every registered player with the ability to set deposit limits on their account. These limits give you direct control over how much money you load into your account over a given time period, helping you stay within a budget that is comfortable for your personal financial situation. Deposit limits are available in Bangladeshi Taka (BDT) and can be set via your account settings or by contacting our support team.

Available Limit Types

• Daily deposit limit: the maximum amount in BDT you can deposit within a single calendar day (midnight to midnight, Bangladesh Standard Time).
• Weekly deposit limit: the maximum total you can deposit across any rolling 7-day window, calculated from the time the limit is set.
• Monthly deposit limit: the maximum total allowed across any rolling 30-day period. Reducing a monthly limit takes effect immediately; increasing a limit requires a 7-day cooling-off period before the higher limit becomes active.

We strongly encourage all players to set a deposit limit as part of their initial account setup. This one simple step can make a significant difference in keeping your gambling activity healthy and enjoyable over the long term. Contact [email protected] if you need assistance configuring your limits via bKash, Nagad, or bank transfer.

Time-Out & Cool-Off Periods

Sometimes a short break is all it takes to regain perspective. 78abc's time-out feature allows you to temporarily suspend access to your account without permanently closing it. During a time-out period, you will be unable to log in, deposit, or place bets, but your account balance will be preserved and you can return once the period expires.

Available Time-Out Durations

• 24-hour time-out: a brief pause to step back and recharge, suitable if you have had an unexpectedly long session or feel emotionally affected by recent outcomes.
• 7-day time-out: a one-week cool-off period to reset your routine, recommended if gambling has started to feel less like a hobby and more like an obligation.
• 30-day time-out: a full month away from the platform, ideal for players who want a more substantial break while retaining the option to return.

To activate a time-out, contact our support team at [email protected] and specify your preferred duration. The time-out will be applied to your account within 24 hours Bangladesh Standard Time (BST, UTC+6). You will not be able to cancel a time-out early — this is intentional and designed to give the break real effectiveness.

Self-Exclusion

Self-exclusion is a more decisive step for players who recognise that their gambling has become problematic. When you self-exclude from 78abc, your account is suspended for the duration you choose, and you will be prevented from creating new accounts during that period. Unlike a time-out, self-exclusion is specifically intended for players experiencing genuine difficulty with gambling control.

78abc treats self-exclusion requests with the highest level of seriousness and processes them within 24 hours. We do not attempt to discourage self-exclusion or persuade players to take a shorter break instead — if you ask to be excluded, we will respect that decision without question.

Self-Exclusion Periods Available

• 6-month self-exclusion: suitable for players who want a significant break with the possibility of returning after a structured recovery period.
• 1-year self-exclusion: a full year away from 78abc, recommended for players whose gambling has had a meaningful impact on their finances or personal relationships.
• Permanent self-exclusion: an indefinite closure of your 78abc account with no scheduled re-opening. This is the appropriate choice if you feel gambling should no longer be part of your life.

To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and your registered account details. Our team will confirm receipt and action your request within 24 hours BST.

Self-Assessment: Is Gambling Still Fun?

Gambling should feel like entertainment. If it has started to feel like something else, the following questions may help you reflect honestly on your current relationship with gambling. If you answer "yes" to two or more of these, we encourage you to reach out to our support team or take a break.

• ⚠️Do you spend more money gambling than you originally planned, and find it difficult to stop once you have started?
• ⚠️Have you borrowed money, sold possessions, or used funds meant for essentials (rent, food, bills) to fund gambling?
• ⚠️Do you feel restless, irritable, or anxious when you are not gambling, or find that gambling is the main activity you look forward to each day?
• ⚠️Have you tried to stop or cut back on gambling but found yourself returning despite that intention?
• ⚠️Have you hidden your gambling activity from family members, friends, or colleagues because you were concerned about their reaction?
• ⚠️Has gambling caused significant tension in your personal relationships, affected your work or studies, or had a negative impact on your mental or physical wellbeing?

Answering honestly takes courage. If these questions have raised concerns, the tools on this page — deposit limits, time-out, self-exclusion — are here to help. You can also contact our support team confidentially at [email protected].

Tips for Keeping Gambling Healthy

The majority of 78abc players enjoy cricket betting, slots, and live casino games as a straightforward leisure activity without any issues. The following habits are practised by responsible players across Bangladesh and help keep the experience enjoyable over the long run:

• Always set a loss limit before you start a session. Decide the maximum amount in BDT you are comfortable losing, and stop when you reach it — regardless of how the session is going.
• Treat gambling as entertainment spending, not as an income stream. If you find yourself calculating how much you "need" to win back, that is a signal to stop for the day.
• Keep gambling time bounded. Set a timer when you start a session, and honour it when it goes off. Long unbroken sessions increase the chance of impulsive decisions.
• Never gamble to escape stress, anxiety, grief, or boredom. If you notice you are logging into 78abc primarily to avoid a difficult emotion rather than for fun, take a break and address the underlying feeling first.
• Balance gambling with other leisure activities. Cricket matches, family time, outdoor activities in Dhaka, Chittagong, or Cox's Bazar — keeping a well-rounded routine makes it easier to keep gambling in its proper place.
• Never chase losses. Every betting outcome is independent. Increasing your stakes to recover previous losses is one of the most common patterns that leads to problem gambling — recognise it early and walk away.

Protecting Minors

78abc operates a strict zero-tolerance policy towards underage gambling. All new player registrations require submission of identity documentation confirming the applicant is 21 years of age or older. Our team reviews these submissions and will suspend any account where the age verification process has not been satisfactorily completed.

If you share a device with younger family members in your household, we strongly recommend using password protection on your 78abc account and logging out fully after every session. Parental control applications can be installed on smartphones and tablets to block access to gambling domains at the device level — this is an effective additional layer of protection.

Get Support — You Are Not Alone

If gambling has become a problem for you or someone you care about, please do not hesitate to reach out. The 78abc support team is available every day of the week and can help you activate deposit limits, time-out, or self-exclusion immediately. We handle all responsible gaming enquiries with complete confidentiality and without judgement.

We serve players across all of Bangladesh — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Wherever you are, support is just one email away. Your wellbeing always comes before your account activity, and we mean that sincerely.